Genesis 400 Convertible Patient Lift - Hydraulic

Genesis 400 Convertible Patient Lift - Hydraulic Features

• 400lb. safe working load
• Assembles securely and quickly without tools
• Compact design allows for easy lifting from floor
• Foot pedal base opening for ease of chair/commode access

Genesis 400 Convertible Patient Lift - Hydraulic Specifications

Genesis 400 Convertible Patient Lift - Hydraulic Warranty Information

Genesis 400 Convertible Patient Lift - Hydraulic Customer Service Information

White Glove Delivery by The SCOOTER Store employees

White Glove Delivery Service is included in the price of the lift:

• Our customer service staff schedules delivery appointments directly with you.
• Price includes delivery to your home.
• Your patient lift will be assembled as needed.
• You will be taught how to operate your new patient lift.

^*Not available in AK and HI. May not be available in MT, ND, SD and other remote locations. The SCOOTER Store reviews each order before processing to ensure accuracy and to verify shipping rates. You will receive a phone call at the number entered during checkout if white glove delivery is not available in your area.

Returns Policy

We'll issue a full refund, no questions asked, if you notify us within 24 hours of placing the order. Simply call us toll-free at 1-800-335-3202 so we can cancel your order.

If you decide to cancel more than 24 hours after ordering, we must charge a 15% cancellation fee^*, even if you have not yet received the item (see below for specifics on cancelled vehicle lift and receiver hitch orders). We may not be able to stop shipment of your item at this point. If you have received your purchase and wish to return it, you’ll need to do the following:

• Call us at 1-800-335-3202 within 10 days of receiving the item to request a Return Authorization. This is required: we cannot accept returns without this authorization.
• Return the item to the address we give you within 30 days, in unused, new condition and in its original packaging. Please clearly mark the Return Authorization number on the box.
• You must pay the return shipping costs or a pick up fee for the item.

Once we've received the returned item and verified its condition, we will refund your payment, minus the 15% cancellation fee^* and return shipping costs (if we arranged the return shipping for you).

If you wish to exchange or upgrade your item, we may be able to waive the cancellation fee. Please call us for details.

If you receive an item that's damaged or defective, please let us know immediately so that we can repair or replace the item, free of charge.

Exceptions to this policy include the following:

• All vehicle lifts require a $500 non-refundable deposit.^*

We are unable to accept returns or issue refunds on certain items because of their special nature:

• Used Equipment
• Lift Chairs
• Clearance Items
• Stair Lifts
• Batteries
• Chargers
• Cushions
• Special / Customer Orders
• Receiver Hitches (additional $250 non-refundable deposit)^*

If an in-home pick up is required by TSS, additional fees may apply - starting at $199.<sup>*

*</sup>Where required by law, sales tax will be charged to cancellation fees and non-refundable deposits.

Thank you for choosing The SCOOTER Store!

Genesis 400 Convertible Patient Lift - Hydraulic Purchase Information